Privacy Policy

Last updated: February 5, 2019

This Privacy Policy (“Policy”) describes how and when Thinkwire collects, uses and shares your information when you use our Services. Thinkwire receives your information through our website, email notifications, API, applications, buttons and widgets (the “Services”), and from our partners and other third parties. For example, you send us information when you use our Services on the web or from any application from which you can access the Services. When you use any of our Services, you consent to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy.

Your information is controlled by Thinkwire Inc, our Ontario based corporation. You authorize Thinkwire to use your information in the United States, Canada, and any other country where Thinkwire operates.

If you have any questions or comments about this Privacy Policy, please contact us here or at

  • Information Collection and Use. We collect and use your information below to provide our Services and improve them over time.

  • Basic Account Information. When you create or reconfigure an account, you provide some personal information, such as your name, username, biography, and picture. Our Services list your name and username publicly, including on panel pages, home page and in search results.

  • Contact Information. When you use our Services to sign up for or login to a third-party application, you are directing Thinkwire to share your contact information, such as your name, with that application. We may use your contact information to send you information about our Services, to market to you, to help prevent spam, fraud, or abuse, and to help others find your account, including through third-party services and client applications.

  • Additional Information. You may provide us with profile information to make public on the Thinkwire Services, such as your biography, location, website, or picture. If you email us, we may keep your message, email address and contact information to respond to your request.

  • Content and Public Information. Our Services are primarily designed to help you create and share information in a curated and organized way. Most of the information you provide us through the Services is information you are asking us to make public. Your public information includes the content you provide; the metadata provided with the content, such as the time the content was posted and the client application you used to post the content; the language, country, and time zone associated with your account; and other information that results from your use of the Services. We may use this information to customize the content we show you, including ads. The Services broadly disseminate your public information to a wide range of users, customers, and services. When you share information or content like text, photos, videos, and links using the Services, you should think carefully about what you are making public.

  • Location Information. Thinkwire may receive information about your location. For example, you may choose to publish your location in your content and in your Thinkwire profile.

  • Cookies and Similar Technologies. Like many websites, we may use cookies and similar technologies to collect additional website usage data and to improve our Services. A cookie is a small data file that is transferred to your computer or mobile device. Thinkwire may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services. Most Internet browsers automatically accept cookies. You can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. However, some Services may not function properly if you disable cookies. For more information on our use of these technologies, see our Cookie Policy.

  • Log Data. When you use our Services, we may receive information (“Log Data”) such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, or visit a third-party website that includes a link to Thinkwire. We may also receive Log Data when you click on, view or interact with links on our Services, including links to third-party applications. Thinkwire uses Log Data to provide, understand, and improve our Services, to make inferences, and to customize the content we show you, including ads.

  • Commerce Services. You may provide your payment information, including your credit or debit card number, card expiration date, CVV code, and billing address (collectively, “Payment Information') to purchase our Services. We consider your Payment Information and shipping address private and do not make such information public.

  • Third-Parties and Affiliates. Thinkwire may use third-party services to help provide our Services, such as hosting blogs and content, and to help us understand and improve the use of our Services, such as Google Analytics. These third-party service providers may collect information sent by your browser as part of a web page request, such as cookies or your IP address.

  • Information Sharing and Disclosure. We do not disclose your private personal information except in the limited circumstances described here.

  • User Consent or Direction. We may share or disclose your information at your direction, such as when you authorize a third-party web client or application to access your account. Other users may share or disclose information about you, such as when they mention you or share a photo of you. If you have shared information with another user who accesses Thinkwire Services through a third-party service, keep in mind that the information may be shared with the third-party service.

  • Service Providers. We may engage service providers to perform functions and provide services to us in the United States, Canada, and other countries. We may share your private personal information with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions. We share your Payment Information with payment services providers to process payments; prevent, detect and investigate fraud or other prohibited activities; facilitate dispute resolution such as chargebacks or refunds; and for other purposes associated with the acceptance of credit or debit cards.

  • Law and Harm. Notwithstanding anything to the contrary in this Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Thinkwire’s rights or property. However, nothing in this Privacy Policy is intended to limit any legal defences or objections that you may have to a third party’s, including a government’s, request to disclose your information. Business Transfers and Affiliates: In the event that Thinkwire is involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. This Privacy Policy will apply to your information as transferred to the new entity. We may also disclose information about you to our corporate affiliates in order to help provide, understand, and improve our Services and our affiliates’ services, including the delivery of ads.

  • Non-Private or Non-Personal Information. We may share or disclose your non-private, aggregated or otherwise non-personal information, such as your public user profile information, public content, or the number of users who clicked on a particular link (even if only one did), or reports to advertisers about unique users who saw or clicked on their ads after we have removed any private personal information (such as your username or image).

Our Policy Towards Children

Our Services are not directed to persons under 13. If you become aware that your child has provided us with personal information without your consent, please contact us. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we take steps to remove such information and terminate the child’s account.

Information Security

We work hard to protect us and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular: We use TLS encryption to protect the exchange of personal information. We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems. We restrict access to personal information to employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your information and will always be at If we make a change to this policy that, in our sole discretion, is material, we will notify you email to the email address associated with your account. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy.

Thoughts or questions about this Privacy Policy? Please let us know.